Friends & Family Test January 2018
Thank you to all patients who completed a Friends & Family Questionnaire both here at the surgery, online and via text. The results are as follows:
How likely are you to recommend our GP surgery to friends and family if they needed similar care or treatment?
Number of responses: 318
Extremely likely 73%
Neither likely nor unlikely 3%
Extremely unlikely 2%
Don’t know 0%
We appreciate all of your responses and feedback and do read all of them.
Some patients have commented on receiving the text message after every appointment and whether this can be changed. Unfortunately the system doesn’t allow us to restrict the frequency of the messages. We apologise for any inconvenience this causes.