Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
1st Floor, 103 Broad Street Mall
Reading, Berkshire
RG1 7QA
Tel: 0118 902 8300
8.00am – 8.00pm
London Road, Craven Road
Reading, Berkshire
RG1 5AN
Tel: 0118 322 5111
24 hours
York Road,
Henley-On-Thames, Oxfordshire
RG9 2EB
Tel: 01865 903703
9.00am – 8.00pm
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Doctor
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We do not currently have a travel nurse at the surgery. For travel advice/vaccinations please contact one of the local travel clinics which can be found via MASTA. Some larger Pharmacies also offer this service.
Please note that we require 6 weeks’ notice for appointments for NHS travel vaccines.
Yellow Fever
Find designated clinics offering Yellow Fever vaccination here.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Lets see what we can do…
Autism Berkshire
Specialist services, training, social and leisure activities for parents, carers and adults in Berkshire to improve the quality of life of people with Autism and give them maximum independence.
Autism Berkshire is guided by a team of trustees with personal and professional experience of Autism.
Telephone: 0118 959 4594
Email: contact@autismberkshire.org.uk
Facebook: AutismBerkshire
Twitter: @autismberkshire
More Autism Information
Further information about Autism diagnosis and the support available in and around Reading.
Website: Living well with Autism
Cruse Bereavement Care - Berkshire Area
Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. Support, advice and information is offered to children, young people and adults when someone dies and the charity works to enhance society’s care of bereaved people.
Telephone: 01344 411919
National Helpline: 0808 808 1677
Website: www.cruse.org.uk
Daisy’s Dream
Established in 1996, Daisy’s Dream is a professional support service which responds to the needs of children and families affected by life threatening illness or bereavement, working across Berkshire and the surrounding areas.
Originally set up to meet the needs of children who had been bereaved, over recent years Daisy’s Dream has expanded its service to encompass families where there has been a serious illness diagnosis.
Telephone: 0118 934 2604
Facebook: Daisys-Dream
Twitter: @daisys_dream
Website: www.daisysdream.org.uk
Sands
Sands is the stillbirth and neonatal death charity, operating throughout the UK to support anyone affected by the death of a baby, working to improve the care bereaved parents receive, and promoting research to reduce the loss of babies’ lives.
Telephone: 0808 164 3332
Website: www.sands.org.uk
Email: helpline@sands.org.uk
Berkshire Carers Services
Berkshire Carers Service provides free information and support for people of all ages who provide unpaid care to a member of their family, partner, friend or neighbour. This could be owing to physical or mental illness, disability or addiction and take the form of practical help or emotional support.
Telephone: 0118 324 7333
Website: www.berkshirecarers.org
Twitter: @BerksCarers
Email: ask@berkshirecarershub.org
Crossroads Care
Crossroads Care Reading offers a full range of services for all groups, disabilities or health conditions, also providing special care services.
Telephone: 0118 945 4209 or 0118 945 4218 (out of hours)
Website: www.readingcrossroads.org
Reading & West Berkshire Carers Hub
Carers Trust provides timely, personalised information and support via the Reading & West Berkshire Carers Hub to make caring for a loved one easier.
Telephone: 0118 324 7333
Facebook: RWBCarersHub
Twitter: @RWB_Carers_Hub
Website: www.berkshirecarershub.org
Email: ask@berkshirecarershub.org
Carers Trust
Carers Trust is a major charity for, with and about carers. Network partners support carers throughout the UK.
Telephone: 0300 772 9600
Facebook: carerstrust
Website: carers.org
Email: info@carers.org
Carers UK
No matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Email: info@carersuk.org
Berkshire Child Health - Mobile app
Every parent or carer wants to know how to do what is best for their growing baby and to give them the best start in life. This resource aims to help you understand what to do and who to ask in a number of situations; including what to do when your baby or child is ill. Learn how to care for your child at home, when to seek advice from a health visitor or call a doctor and when to use emergency services.
Download from: play.google.com
Download from: itunes.apple.com
Little Blue Book of Sunshine
The #littlebluebookofsunshine explains some of the things you can do right now to feel better, or who to turn to if things feel too much.
Call 0300 365 0300 if you have urgent concerns about a mental health problem or 999 if you are worried about your immediate safety.
Website: The Little Blue Book of Sunshine
Special Educational Needs and Disabilities (SEND)
Advice, information and specialist assessments and ongoing support for children and young people (up to the age of 25) who have special educational needs or disabilities (SEND).
Website: www.reading.gov.uk/localoffer
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
MindEd UK
MindEd is a free education resource on children and young people’s mental health for all adults, families, professionals and volunteers.
Website: www.minded.org.uk
Twitter: @MindEdUK
Vaccination planner
View this vaccination calendar which highlights the dates your child needs to have their vaccinations by.
Website: www.nhs.uk
Caversham Horticultural Society
Anyone with gardening interests can join Caversham Horticultural Society. They are a gardening club of around 500 member in Reading.
Telephone: 0300 365 2000
Website: www.caversham-horticultural.org.uk
Chainreaction Reading
Chainreaction is a community-based day opportunities service based at the Emmanuel Church, 448 Oxford Road, Reading, RG30 1EE, which works with and supports disabled people to develop self confidence, friendships, personal skills and independence. It is a non-profit organisation which is part of the Kingsley organisation.
Telephone: 0118 959 9650
Website: www.kingsleyorganisation.org.uk
Friends of Clayfield Copse
A local conservation group which meets on the first Sunday of the month throughout the year to complete monthly nature tasks to help preserve the environment of the area.
Telephone: 0118 9484454
Website: www.econetreading.org.uk
CROW (Conserve Reading on Wednesdays)
Tasks every Wednesday throughout the year ranging from hedgelaying and coppicing to scrub clearance, invasive species control and path maintenance at sites in and around Reading, including many of Reading’s open spaces such as Clayfield Copse in Caversham.
Telephone: 0118 375 1756
Website: www.econetreading.org.uk/programme/HomeCROW.html
Email: info@econetreading.org.uk
Guides and Brownies
Games, activities, craft, badges and fun are on offer. Parents need to put names on the Girl Guiding Association’s waiting list and will be contacted by unit leaders.
Telephone: 0800 169 5901
Reading Caversham Height Evening
Members of Townswomen’s Guilds offer each other support and stability in an increasingly fragmented society, with each member benefiting from a strong national movement that has remained a cornerstone for thousands of women across the UK.
Telephone: 01491 681223
Website: www.the-tg.com/caversham
Reading Voluntary Action
Reading Voluntary Action promotes strength within Reading’s voluntary and community sector (VCS) by providing information, access to resources, volunteer recruitment and training to people who work in or with charities, community groups and voluntary organisations.
RVA publishes a variety of online resources, including a directory of organisations, along with news and information.
Telephone: 0118 937 2273
Website: rva.org.uk
Email: info@rva.org.uk
The Silvers' Workshop
The Silvers’ Workshop is part of the men’s shed movement, a voluntary organisation for older men who would like to learn fresh skills, finding purpose and companionship. The shed in Hilcot Road is a friendly, welcoming place involving tools for wood and metalwork, and things often of more interest to men than women.
Telephone: 0118 959 9971
Website: thesilversworkshop.org.uk
69th Reading 1st Caversham Heights Scouts
Website: scouts.org.uk/get-involved/groups/69th-reading-1st-caversham-heights
Volunteering contact
Becky Eytle
Email: becky.eytle@berkshirescouts.org.uk
Scout contact
Kim Williams
Age UK Berkshire
The Age UK Berkshire service provides ongoing one-to-one support for people with memory loss or living with dementia, and can give some respite to carers.
Telephone: 0118 959 4242
Website: www.ageuk.org.uk/berkshire
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
No5
No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.
Telephone: 0118 901 5668
Text: 07984 357551
Facebook: no5youngpeople
Website: no5.org.uk
Email: info@no5.org.uk
BEAT Eating Disorders
BEAT Eating Disorders is a champion, guide and friend to anyone affected by eating disorders, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
Helpline: 0808 801 0677
Youthline: 0808 801 0711 (for under 25s)
Facebook: beat.eating.disorders
Twitter: @beated
Website: www.beateatingdisorders.org.uk
Berkshire Children, Young Peoples and Families Services
Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.
Telephone: 0300 365 1234
Website: cypf.berkshirehealthcare.nhs.uk
Berkshire Talking Therapies
Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service which helps people with these problems.
Telephone: 0300 365 2000
Little Blue Book of Sunshine
The #littlebluebookofsunshine explains some of the things you can do right now to feel better, or who to turn to if things feel too much.
Call 0300 365 0300 if you have urgent concerns about a mental health problem or 999 if you are worried about your immediate safety.
Website: The Little Blue Book of Sunshine
Sport in Mind
Sport in Mind® is the independent Berkshire mental health sports charity formed in Reading in 2011 to use sport and physical activity to help aid the recovery of people experiencing mental health problems and encourage individuals to move their lives forward in a positive direction.
Telephone or Text: 07341 267740
Website: sportinmind.org
Email: info@sportinmind.org
CALM
The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the single biggest killer of men under the age of 45 in the UK.
Telephone: 0800 58 58 58
Facebook: theCALMzone
Twitter: @theCALMzone
Website: www.thecalmzone.net
SANE
SANE provides emotional support and information to anyone affected by mental illness, including families, friends and carers.
Helpline: 0300 304 7000
Facebook: charitySANE
Twitter: @CharitySANE
Website: www.sane.org.uk
MindEd UK
MindEd is a free educational resource on children and young people’s mental health for all adults.
Twitter: @MindEdUK
Website: www.minded.org.uk
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Website: www.mind.org.uk
Newly diagnosed with Diabetes?
When newly diagnosed with diabetes, most people find themselves in a state of shock. However, being diagnosed with diabetes doesn’t prevent you from leading a ‘normal’ life and Diabetes UK has a vision of a world where diabetes can do no harm.
Diabetes affects more people than any other serious health condition in the UK.
Telephone: 0345 123 2399
Facebook: diabetesuk
Twitter: @diabetesuk
Website: www.diabetes.org.uk
Email: helpline@diabetes.org.uk
Berkshire Diabetic Eye Screening Programme
All patients aged 12 and over, with a diagnosis of diabetes should participate in the diabetic eye screening programme. This is the best way to ensure that risk of losing your sight is managed. Patients who have had bariatric surgery or no longer show the symptoms of diabetes should still attend for screening.
Telephone: 0300 365 3937
Website: Berkshire Diabetic Eye Screening
Further information: Sick Day Rules
Berkshire Foot Care Service (Podiatry)
It’s especially important to look after your feet if you have diabetes. Diabetes can reduce the blood supply to your feet and cause a loss of feeling. This can mean foot injuries do not heal well, and you may not notice if your foot is sore or injured.
Berkshire Foot Care Service can help you treat and manage conditions and diseases that affect your foot and lower limbs, helping you stay mobile and prevent any future complications.
Website: www.berkshirehealthcare.nhs.uk
Living with Diabetes
To find out about living with Diabetes please visit the NHS Choices website.
Alana House Women's Community Project
Alana House in Reading and West Berkshire uses a holistic approach to support women by empowering them to take control of their lives, make informed decisions and improve their life chances.
Telephone: 0300 456 4800
Website: pactcharity.org
Email: alana.house@pactcharity.org
Berkshire Women's Aid (BWA)
Berkshire Women’s Aid (BWA) works throughout Reading, Bracknell and Wokingham, and is affiliated to the Women’s Aid Federation of England (WAFE).
BWA provides advice, support and refuge services to victims of domestic abuse and provides information and education on the subject to make the case for effective action against domestic violence, intimidation and psychological abuse and for policies that support victims of abuse.
Helpline: 0118 950 4003
Website: www.berkshirewomensaid.org.uk
Helplines
Oxfordshire / West Berkshire Helpline: 0800 731 0055
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247
Police (non emergency): 101
Victim Support: 0808 168 9111
Kiran Asian women’s aid: 0208 558 1986
Men’s advice line: 0808 801 0327
LGBT helpline: 0300 999 5428
Elder abuse: 0808 808 8141
Childline: 0800 1111
Trust House Reading
The centre in Reading offers a safe place for those affected by rape and sexual abuse.
Helpline: 0118 958 4033
Facebook: trusthouse.reading
Twitter: @TrustHouseR
Website: trusthousereading.org
Karma Nirvana - Honour-based Abuse
Karma Nirvana is an award-winning British Human Rights Charity supporting victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality.
Telephone: 0800 5999 247
Website: www.karmanirvana.org.uk
Email: info@karmanirvana.org.uk
If you are in immediate danger call 999.
Men’s Advice Line
Men’s Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).
Telephone: 0808 801 0327
Website: www.mensadviceline.org.uk
Email: info@respectphoneline.org.uk
National Centre for Domestic Violence
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.
Telephone: 0800 970 2070
Facebook: nationalcentrefordomesticviolence
Twitter: @_NCDV
SOURCE - Young People's Drug & Alcohol Service
SOURCE is Reading’s Young Person’s drug and alcohol service, working with young people under 18 years old or up to 25 if they are vulnerable adults or have LDD. SOURCE also offers family work support for clients.
Telephone: 0118 901 5666
Website: servicesguide.reading.gov.uk
Email: source@reading.gov.uk
IRiS Reading
IRiS Reading is an adult alcohol and drug treatment service available to anyone over the age of 18 who lives in Reading, with support services available for family members of drug and alcohol users.
Telephone: 0118 955 7333
Website: www.irispartnership.org
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Swanswell
Swanswell is a national alcohol and drug charity which helps people change and be happy. Swanswell has an office in Newbury where there are drop-in clinics from 9am to 7.30pm on Mondays, and until 5pm during the rest of the week.
Telephone: 020 8335 1830
Facebook: www.facebook.com/swanswellUK
Website: www.swanswell.org
Email: wberksadmin@swanswell.org
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Further information
For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs
Age UK Reading
Every day Age UK Reading provides vital services, information and support to thousands of older people of all ages and backgrounds. A free befriending service is provided in Reading and West Berkshire. Dedicated and caring volunteers visit clients in their own homes or speak to them on the phone to help break the cycle of loneliness.
Telephone: 0118 950 2480
Facebook: ageukreading
Twitter: @Age_UK_Reading
Website: www.ageuk.org.uk/reading
Email: info@ageukreading.org.uk
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Living with Arthritis
Find out more about managing pain and fatigue, how healthy eating can help your arthritis, how to manage work and arthritis and the impact exercise can have on your arthritis. If your child has arthritis find out what help and support is available for you and your child.
Website: www.arthritiscare.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Antenatal care
Royal Berkshire Maternity Services
The Royal Berkshire Hospital has a range of Maternity Services available to residents in Berkshire.
Telephone: 0118 322 7296
Website: www.royalberkshire.nhs.uk
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Berkshire MS Therapy Centre
Centre staff aim to make life with Multiple Sclerosis easier. Whether you are newly diagnosed, or have lived with MS for a while, the centre can help with specialised treatments within an understanding, supportive community.
Telephone: 0118 901 6000
Facebook: www.facebook.com/BMSTC
Twitter: @berksmstherapy
MS Support
MS Support volunteers are trained to confidentially offer emotional support, information, help to access specialist services and help to get financial support. This may be in person, by phone or email.
National helpline: 0808 800 8000 (9am-7pm, Monday to Friday except bank holidays)
Website: www.mssociety.org.uk
Email: helpline@mssociety.org.uk
Berkshire Sexual Health Services
Berkshire Sexual Health provides a range of services throughout Berkshire including contraception, STI checks and relationship advice.
Website: www.safesexberkshire.nhs.uk
British Pregnancy Advisory Service - Reading
BPAS (British Pregnancy Advisory Service) cares for women with an unplanned or unwanted pregnancy.
Telephone: 03457 30 40 30
Website: www.bpas.org
The Florey: Sexual Health
The Florey Sexual Health & Contraceptive Services clinics will provide you with accurate information, confidential care and support for all aspects of your sexual health. The full range of sexual health services is offered, including testing for and treatment of sexually transmitted infections (STIs) and contraception.
Telephone: 0118 322 7202
Website: www.royalberkshire.nhs.uk
Address: Royal Berkshire Hospital, 21a Craven Road, Reading, RG1 5AN
NHS Sexual Health Guide
Everything you need to know about sexual health, including contraception and STIs.
Website: www.nhs.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
Smokefreelife Berkshire
Smokefreelife Berkshire is a free service from Solutions 4 Health serving Reading, Slough, Windsor, Bracknell and Maidenhead, West Berkshire and Wokingham offering support that works.
Telephone: 0800 622 6360
Text: Quit to 66777
Twitter: @berkssmokefree
Website: www.smokefreelifeberkshire.com
Further information
For more information about the benefits of stopping smoking, top tips and more visit
Quit With Help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Get Berkshire Active
Getting more people, more active, enjoying the benefits of more and better sport in Berkshire.
Website: www.getberkshireactive.org
Reading Walks Programme
Reading Walks community walking scheme is aimed at getting more people in Reading walking. This scheme is a great way to meet new people, improve your health and get to know your local community.
Website: Walking for Health
Telephone: 0118 937 5192
Email: rsl.enquiries@reading.gov.uk
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Weight Watchers
Meetings, online or a little bit of both. Weight Watchers has got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Want to get more active?
Get help and advice from the NHS including 10-minute workouts, 12-week fitness plan, running and cycling for beginners and much more.
Website: www.nhs.uk/livewell
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Assessments
More than one condition?
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Rowlands Pharmacy
59 Hemdean Road, Caversham - Boots
45 St Martins Precinct, Church Street, Caversham - Markand Pharmacy
122 Henley Road, Caversham - Lloyds Pharmacy
5 Cavendish Road, Cavendish Park Village - View more local pharmacies